Talent & culture

We nurture a growth culture in which our 21,000 purpose-driven people can thrive, become future-fit and bring their best selves to work.

The future of work isn’t just about automation and new technologies, it is about people. To build a better business and a better world, we’re committed to envision the future of work where our people are thriving.

Anuradha Razdan
Executive Director, Human Resources

Purpose at the heart of our culture

We believe that when employees are clear on their purpose in life and how this connects to their work, they are more engaged and willing to go the extra mile.

All in for safety

Safety at work is very critical to our organisation and is one of our responsible business fundamentals. To reinforce a safety-first culture across our organisation, we launched a safety awareness program called 'BeSafe' in 2021. We have also strengthened our Safe Travel Policy and have been training our employees as well as our extended driver network about safe on-road behaviours.

Wellbeing for all

Alongside safety at work, supporting our people’s physical, mental, and emotional wellbeing has never been more critical. We have continued to help our people protect themselves from COVID-19 with enhanced timely testing and vaccinations. We also ensure that our people and their families receive medical care through our facilities and healthcare resources, telehealth options and connections with community resources.

The result of our sustained efforts reflected in our annual employee survey, UniVoice, with 85% of our office-based employees and 96% of factory employees sharing their belief that we care for their wellbeing.

50+
dedicated doctors
200+
hospital tie-ups

Attracting and retaining talent

We continued to build meaningful and deep engagements with students, digitally as well as on campus, to strengthen our employer brand and attract the best talent. We also made concerted efforts to retain talent and ensured our voluntary attrition continues to be well below the FMCG industry benchmarks.

Number one employer of choice

Our purpose-led and future-fit vision and culture ensured that we cemented our position as the ‘#1 Employer of Choice’ across industries.

(Based on a brand perception study by InsideIIM at target B-Schools in 2021)

Preparing for the future of work

The world of work is changing. Our employee survey showed that 91% of our people believe we have become simpler, faster, and more agile. We are building organisational capabilities with a clear focus on functional learning to enable our people to upskill and reskill for their roles and help them prepare for the changing landscape of work.

Nurturing our growth culture

Our endeavour is to shape a growth culture based on three tenets: human, purposeful and accountable. Using our future-fit plans, our people are shaping individual development and career plans based on their purpose.

We sustained very high engagement levels – 85% in offices and 95% in factories – which places us in the top quartile for employee engagement compared to the industry benchmark.

Becoming more agile

We are transforming how we work at HUL by introducing more flexible and agile ways of working that unlock capacity and help individuals find a meaningful and balanced way of working. Our AI-powered talent platform ‘Flex’ helps employees identify personalised opportunities across the business, enabling them to develop new skills and gain experiences flexibly.

New ways of working

We implemented a best-in-class Return to Workplace programme and co-created our hybrid ways of working, keeping employee context & flexibility at the heart. We continue to create flexible working options for our people and have launched new employment models, U-Work and Open2U, built on the premise of providing flexibility combined with security.

A beacon of equity, diversity and inclusion

We want to create a work culture where everyone feels they belong and can thrive. This means creating an
inclusive culture free from the barriers that limit people from reaching their true potential.

We are also building the capabilities of our business leaders and HR practitioners to support equity
advocacy, diversity awareness and psychological safety in their teams.

A proud ally #UnitedWithPride

HUL’s ProUd network is an employee resource group for LGBTQI+ employees and allies. The HUL ProUd network is a channel within the Global Unilever ProUd Network with more than 400 members and allies in the group.

Gender balance

44/56

(Female/male in management. Excluding employees onboarded with the merger of GSK CH)

#Unmute Campaign

To support the agenda of ending the silence on domestic violence, we launched ‘Unmute’ to create awareness around women's safety in our workplace and in our extended value chain.

1+ Lakh
women reached in 2021
5+ Lakh
people to be reached in the next 12 months