To thrive, businesses will need to reimagine their roles – not just as companies that manufacture goods and services for people, but as enablers of livelihoods, social equity, equal opportunity, and custodians of conscious consumption.
Sanjiv Mehta
CEO and Managing DirectorTop ESG-rated FMCG company in India
#1 in personal products sector in India and among the top 10% companies globally in our sector.
(As per DJSI Year Book 2023)
#16 globally in Household (medium risk) category
(As per DJSI Year Book 2023)
#2 highest ESG-rated FMCG Company in India
(As per DJSI Year Book 2023)
Leadership across all 3 categories, i.e., Climate, Water, and Forest
(As per DJSI Year Book 2023)
Goals and highlights.
Our roadmap for sustainable growth
Our Compass business strategy integrates sustainability within every aspect of our operations. It builds on our past achievements and lays the pathway for us to realise our vision of being the leader in sustainable business. With timebound commitments, we are on our journey to improve the health of our planet, improve the confidence, health and wellbeing of people, and create a more socially inclusive society.
Double the number of products sold that deliver positive nutrition by 2025
70% of our portfolio to meet WHO aligned nutritional standards by 2022*
95% of packaged ice cream to contain no more than 22g total sugar per serving by 2025
95% of packaged ice cream to contain no more than 250 kcal per serving by 2025
85% of our Foods portfolio to help consumers reduce their salt intake to no more than 5g per day by 2022*
*From 2023, these commitments will be replaced with a new
target to ensure that 85% of our
servings meet new Unilever Science-based Nutrition
Criteria (USNC) by 2028.
Achieve an equitable and inclusive culture by eliminating any bias and discrimination in our practices and policies
Accelerate diverse representation at all levels of leadership
5% of our workforce to be made up of people with disabilities by 2025
Spend ₹2,000 crores annually with diverse businesses by 2025
Increase representation of diverse groups in our advertising
Ensure that everyone who directly provides goods and services to HUL will earn at least a living wage or income by 2030
Help 2 million small and medium-sized enterprises
grow their
business by 2025
Help equip 1.5 million young people with essential skills by 2030
Pioneer new employment models and provide access to flexible working practices to our employees by 2030
Reskill or upskill our employees with future-fit skills by 2025
We believe that driving equity, diversity, and inclusion through our
purpose
driven brands and initiatives across our value chain makes our
business
stronger and helps in building a fairer, more inclusive world.
Enhancing livelihoods in communities
Project Shakti
A livelihood enhancing opportunity for women micro-entrepreneurs in rural India, Project Shakti has familiarised many with HUL’s products and the basic tenets of distribution management.
1,90,000+
Shakti Ammas empowered
Prabhat is our community development initiative that creates sustainable and inclusive communities around our operations. It builds on local needs at a grassroot level, in line with India’s development agenda and the UN Sustainable Development Goals (SDGs). Prabhat initiatives cover key pillars of health and nutrition, environmental sustainability, and economic empowerment.
~ 9 million
benefited in last 9 years
1,00,000+
People benefited through skilling opportunities at Prabhat Livelihood Centres
~65,000
Prabhat Livelihood Centre beneficiaries secured employment
Promoting health & well-being in society
Suvidha: Community
Hygiene Centres
‘Suvidha’ is a first- of-its-kind urban water, hygiene and sanitation community centre, that was first set up at Ghatkopar, Mumbai. The biggest Suvidha centre is in Dharavi, Mumbai and is one of the largest community toilets in India.
In 2023, we built five new Suvidha centres and as of March 2023, we have 12 Suvidha centres in Mumbai along with our partners, giving access to clean water, sanitation and laundry facilities to over 3 lakh people.
Suvidha Impact
Centres operational
People benefitted
Litres of water saved
Users find Suvidha inclusive and easy to access
Users reported that toilets are clean and hygienic on all days
Reduction in incidence of diarrhoea amongst Suvidha users
Users reported that Suvidha has improved their self-esteem
Based on estimations for all 12 Suvidha centres
Impact
Assessment of Suvidha centre by Research Triangle Institute (RTI) &
Ipsos Kantar, 2021
We have been implementing an extensive behaviour change programme around our Suvidha centres to encourage people to adopt four simple yet important habits: washing hands with soap; eating nutrition-rich meals; drinking safe water; and using clean toilets to reduce the scope of illness and create good health outcomes for families.
This behaviour change programme is being implemented amongst populous and low-income communities in Dharavi, Kurla, Govandi, Ghatkopar and Malad areas in Mumbai. The programme follows a home-to-home module based on Unilever’s five levers of behaviour change principles to nudge people towards the adoption of good health and hygiene habits.
5.3 Lakh
People reached across Mumbai
Swasthya Curriculum
In line with the Government’s Poshan Abhiyaan and Swachh Bharat Abhiyaan missions, our Swasthya Curriculum teaches children in classes 1-5 the importance of adopting four key habits: washing hands with soap; eating nutrition-rich meals; drinking safe water; and using clean toilets, over a 24-day period. Over the years, the textbook version of the curriculum has been rolled out in Government schools in Bihar, Gujarat, Maharashtra, Uttarakhand, Haryana and Uttar Pradesh.
In the absence of in-school learning during the COVID-19 pandemic, we launched a digital curriculum that was piloted in Chhattisgarh, Maharashtra and Delhi teaching primary school students the importance of hygiene in a fun and interesting manner.
4.2 Million
Children educated through the curriculum since 2018
Positive Nutrition
We believe that everyone, everywhere should have access to nutritious food that is also affordable. We are continuously working to improve our products to help people transition towards healthier diets through foods that deliver positive nutrition.
100% of our Ice Cream products have less than 250 kcal and no more than 22g total sugar on a per serve basis. We have launched products that further bolster our commitment to positive nutrition such as Kissan Hazelnut Choco Peanut spread that is an excellent source of Protein, and Millet Chocolate Horlicks with a unique blend of four millets that are natural sources of Calcium, Iron, Protein and Fibre.
2X
In 2022, we doubled the number of products that deliver positive nutrition
Sanjeevani
We run a free mobile medical service camp for the local community near our Doom Dooma factory in Assam. Two mobile vans are dedicated to the project with both male and female doctors, nurses, medical attendants and drivers.
~ 7,000
Camps organised cumulatively
3.6+ Lakh
Patients treated since inception
Asha Daan
True to its name ‘Asha Daan’ means a ‘Gift of Hope’.
It is a home in Mumbai for children with disabilities,
the abandoned, needy and HIV-positive patients.
Since its inception in 1976, HUL has been
looking after the maintenance and upkeep of the home.
~400
People live in Asha Daan
Ankur
Ankur was set up in 1993 as a centre for education for children with disabilities at Doom Dooma in Assam. Since then, Ankur has provided free educational, vocational, and rehabilitative training to the children from underprivileged backgrounds.
350
Children with disabilities impacted so far
Wellbeing of tea workers
Through the Trustea programme, we provide access to small holder farmers on formal training opportunities in sustainable practices focused on the environment, safety and livelihoods.
Project Utthaan for the wellbeing of waste pickers
We strive to improve the lives of waste pickers (Safai Saathis) by enabling their access to government social protection schemes covering food, health, safety, security, and financial inclusion.
Along with our partners, we have successfully linked thousands of safai saathis and their families to Government schemes, including Pradhan Mantri Suraksha Bima Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana, E-SHRAM card, and Jan Dhan account.
3,300+
Safai Saathis impacted
Our purpose-driven brand initiatives
Lifebuoy handwashing Initiatives
Our Lifebuoy handwashing behaviour change initiative helps promote the benefits of handwashing with soap at key times during the day and encourages people to adopt and sustain good handwashing behaviour.
75+ Million people
reached across India cumulatively since 2010
Dove Self-Esteem programme
Our brand Dove is on a mission to help women and young girls build positive body confidence and self-esteem. Dove’s #StopTheBeautyTest 2.0 campaign drove awareness about beauty stereotypes that young girls face. The campaign video urges society to celebrate every girl’s individuality.
2.4 Million
Students reached in 2022 in partnership with UNICEF
Glow & Lovely Careers
Glow & Lovely Careers is a programme designed to help women create an identity for themselves. The programme provides women with career guidance, skill-based courses and information on job opportunities in partnership with well-known EdTech companies such as edX, English Edge, and Hello English.
1.7+ Million
Users registered till date
5+ Lakh
Course enrolments facilitated.
4+ Lakh
Users supported to access relevant career guidance.
Kwality Wall’s vending operations
Our Kwality Wall’s mobile vending initiative, ‘I am Wall’s’ equips micro-entrepreneurs with skills such as sales, customer service and problem-solving with an aim to create livelihood opportunities.
12,600
People benefitted
250
Persons with disabilities
empowered
Future of work
Guided by our Compass ESG Goals on the Future of Work, we aim to equip 1.5 million young people with essential skills by 2030. We have initiated skilling and entrepreneurship pilots that include empowering Persons with Disabilities.
To help upskill youth, we are partnering with the National Institute of Entrepreneurship and Small Business Development (NIESBUD), UNICEF’s YuWaah’s Passport 2 Earning (P2E) programme, LabourNet, Sarthak Educational Trust and Cheshire Disability Trust.
Raising living standards
We strive to ensure fairer wages and access to opportunities to all across our value chain and are focused on providing the right opportunities for talent across the country.
Human Rights
Respecting Human Rights is a non-negotiable at HUL. Our Respect, Dignity and Fair Treatment Code Policy sets the base for what our employees deserve and what we must do to uphold our culture.
Our Code of Business Principles (CoBP) seeks to uphold and promote human rights in our operations, in relationships with business and partners, and by working through external initiatives such as the United Nations Global Compact. Our CoBP also conforms to the International Labour organization (ILO) principles.
From providing fair wages to eliminating discrimination and harassment, building safe workplaces or reducing excessive working hours, we aim to build the right foundation of a socially inclusive world where everyone matters - right from the smallholder farmers who help source ingredients, to distributors and everyone who works with us.