Suppliers and
business partners

We continue to fortify our resilience programme in collaboration with our suppliers to guarantee business continuity and respond expeditiously to our consumers' dynamic requirements.

Our nano factories, small-scale production lines, have significantly reduced batch sizes, leading to faster innovation launches. This has allowed us to increase the frequency of Stock-Keeping Units (SKUs) production while maintaining and enhancing our efficiency. Currently, we produce 250 SKUs in nano factories.

Our sophisticated forecasting tools enable us to reduce our planning cycles and respond more effectively to market fluctuations. Cognitive skills for real-time decision-making and write-back to execution systems with minimal human intervention have been developed. This is done through dynamic modifications of ideal stocks. Currently, 100% of our portfolio undergoes these changes every week.

Leveraging digital interventions, we now promptly identify and address real-time losses on production lines, leading to more effective corrective actions. Our energy management system ensures prudent energy consumption. We have successfully implemented a Manufacturing Control Tower for key production formats to benchmark best practices across our factories and seamlessly implement them across various sites.

Nakshatra, our supply chain transformation programme, has achieved significant success in its initial phase. We continue to expand into additional categories to align production more closely with demand, minimising travel distances and enhancing agility.

We have set-up a highly intelligent and automated warehousing system in Chennai under our Project 'Samadhan' for reliable next day delivery and are in the process of expanding it to other geographies.

We aim to protect and grow our business by driving superior consumer experience.

We have leveraged next-gen technology (Gen AI-based Large Language Model) to generate better insights and accuracy in categorising consumer feedback. We have continued to strengthen our quality norms not only in our owned sites, but also at our suppliers and manufacturing partners’ end.

Through our digital solutions, we are ensuring both on-pack and in-pack product standards. We have developed digital twins for few of our critical processes to ensure consistency in product quality. Our end-of-line quality control measures empower us to deliver superior products.

As a result of these actions, our consumer blind tests indicate that we now have 3X more superior products compared to 2019.

Care for people and the planet is the bedrock of our strategy. This year, we have successfully incorporated the usage of recycled plastic in our packaging and moved ahead with our recyclable packaging agenda. 96% of energy used in our operations is renewably sourced. We have also deployed 100+ Electric Vehicles in our last mile ecosystem.

It has been ten years since we started ‘Prabhat’ our sustainable community development initiative. Since its inception, Prabhat has left a profound mark on the lives of nearly 10 Mn people across 1,200+ villages in the communities around our factory and depot locations, showcasing the tangible outcomes of economic empowerment, improved health and nutrition, and a commitment to environmental sustainability.