Independent Practitioners’ Reasonable and Limited Assurance Report

To the Board of Directors of Hindustan Unilever Limited

Assurance Report on select sustainability disclosures in the Annual Report prepared in accordance with the Business Responsibility and Sustainability Reporting (BRSR) framework (together called ‘Identified Sustainability Information’ (ISI)) of Hindustan Unilever Limited and its wholly owned subsidiaries (together called as ‘HUL Group’ or ‘the ‘Company’) for the period from 1st April, 2023 to 31st March, 2024.

Opinion

We have performed an assurance engagement on the Identified Sustainability Information (ISI) as detailed in the table below:

Identified Sustainability Information subject to assurance Period subject to assurance Level of assurance Reporting criteria
BRSR Core (Refer to Appendix A) From 1st April, 2023 to 31st March, 2024 Reasonable assurance
  • Regulation 34(2)(f) of the Securities and Exchange Board of India (SEBI) Listing Obligations and Disclosure Requirements (SEBI LODR)

  • Guidance note for BRSR format issued by SEBI

  • World Resources Institute (WRI)/World Business Council for Sustainable Development (WBCSD) Greenhouse Gas (GHG) Protocol (A Corporate Accounting and Reporting Standard) (Revised)

Select sustainability disclosures in the BRSR Report (which are not part of the BRSR Core) (refer Appendix B) From 1st April, 2023 to 31st March, 2024 Limited Assurance
  • Regulation 34(2)(f) of the Securities and Exchange Board of India (SEBI) Listing Obligations and Disclosure Requirements (SEBI LODR)

  • Guidance note for BRSR format issued by SEBI

This engagement was conducted by a multidisciplinary team including assurance practitioners, engineers, environmental and social professionals.

For the purposes of the remainder of our assurance report:

  • ‘Information subject to Reasonable Assurance’ refers to the Identified Sustainability Information identified above that was subject to reasonable assurance;

  • ‘Information subject to Limited Assurance’ refers to the Identified Sustainability Information identified above that was subject to limited assurance;

  • ‘Assured Sustainability Information’ refers to all Identified Sustainability Information subject to assurance (both reasonable assurance and limited assurance); and

  • ‘Applicable Criteria’ refers to the reporting criteria relevant to the information subject to assurance as identified above.

Reasonable assurance opinion

In our opinion, the HUL Group’s Identified Sustainability Information in the Business Responsibility and Sustainability Reporting for the period 1st April, 2023 to 31st March, 2024, subject to reasonable assurance is prepared, in all material respects, in accordance with the Regulation 34(2)(f) of the Securities and Exchange Board of India (SEBI) Listing Obligations and Disclosure Requirements (SEBI LODR) and World Resources Institute (WRI) / World Business Council for Sustainable Development (WBCSD) Greenhouse Gas (GHG) Protocol (A Corporate Accounting and Reporting Standards) (Revised).

Limited assurance conclusion

Based on the procedures performed and evidence obtained, nothing has come to our attention to cause us to believe that the HUL Group’s Identified Sustainability Information in the Business Responsibility and Sustainability Reporting section (which are not part of the BRSR Core) relating to disclosures in the BRSR Report for the period from 1st April, 2023 to 31st March, 2024, subject to limited assurance is not prepared, in all material respects, in accordance with the Regulation 34(2)(f) of the Securities and Exchange Board of India (SEBI) Listing Obligations and Disclosure Requirements (SEBI LODR).

Basis for opinion and conclusion

We conducted our engagement in accordance with Standard on Sustainability Assurance Engagements (SSAE) 3000, ‘Assurance Engagements on Sustainability Information’ and SAE 3410 ‘Assurance Engagements on Greenhouse Gas Statements’ issued by the Sustainability Reporting Standards Board of the Institute of Chartered Accountants of India (‘ICAI’). Our responsibilities under those standards are further described in the ‘Our responsibilities’ section of our report.

We are required to comply with the independence and other ethical requirements of the Code of Ethics issued by the ICAI.

Our firm applies Standard on Quality Control (SQC) 1, ‘Quality Control for Firms that Perform Audits and Reviews of Historical Financial Information, and Other Assurance and Related Services Engagements’ issued by the ICAI. This standard requires the firm to maintain a comprehensive system of quality control including documented policies and procedures regarding compliance with ethical requirements, professional standards, and applicable legal and regulatory requirements.

We believe that the evidence we have obtained is sufficient and appropriate to provide a basis for our reasonable assurance opinion and limited assurance conclusion.

Other information

Management and the Board of Directors are responsible for the other information. The other information comprises the information included in the Company’s Annual Report (but does not include the ISI and assurance report thereon). The Company’s Annual Report is expected to be made available to us after the date of this assurance report.

Our reasonable assurance on BRSR Core attributes and limited assurance conclusion on the select BRSR attributes does not cover the other information and we will not express any form of assurance conclusion thereon.

In connection with our assurance on the ISI, our responsibility is to read the other information identified above when it becomes available, and in doing so, consider whether other information is materially inconsistent with the ISI, or our knowledge obtained in the assurance, or otherwise appears to be materially misstated.

When we read the annual report, if we conclude that there is a material misstatement therein, we are required to communicate the matter to those charged with governance and describe actions applicable under the applicable laws and regulations.

Other matter

The reporting boundary of the ISI in the BRSR attached herewith is based on the sustainability information for entities considered for preparation of consolidated financial statements, other than two partly owned subsidiaries and a joint venture. In our opinion and according to the information and explanations given to us by the Management, the sustainability information relating to these entities is not qualitatively and quantitatively material for the BRSR.

Select BRSR attributes of the Company for the year ended 31st March, 2023 were assured by the previous assurance practitioner who had expressed an unmodified conclusion on 27th April, 2023.

Our opinion is not modified in respect of these matters.

Intended use or purpose

The ISI and our reasonable and limited assurance report are intended for users who have reasonable knowledge of the BRSR attributes, the reporting criteria and ISI and who have read the information in the ISI with reasonable diligence and understand that the ISI is prepared and assured at appropriate levels of materiality.

Responsibilities for the Assured Sustainability Information

The management of the Company are responsible for:

  • designing, implementing and maintaining internal control relevant to the preparation of the Assured Sustainability Information that is free from material misstatement, whether due to fraud or error;

  • selecting or developing suitable criteria for preparing the Assured Sustainability Information and appropriately referring to or describing the criteria; and

  • preparing the Assured Sustainability Information in accordance with the Applicable Criteria.

Those charged with governance are responsible for overseeing the reporting process for the Company’s Assured Sustainability Information.

Exclusions

Our assurance scope excludes the following and therefore we will not express a conclusion on the same:

  • Operations of the HUL Group other than those mentioned in the “Scope of Assurance”;

  • Aspects of the BRSR attributes and the data/information (qualitative or quantitative) other than the ISI;

  • Data and information outside the defined reporting period i.e., 1st April, 2023 to 31st March, 2024; and

  • The statements that describe expression of opinion, belief, aspiration, expectation, aim, or future intentions provided by the HUL Group.

Inherent limitations

The preparation of the HUL Group’s BRSR information requires the management to establish or interpret the criteria, make determinations about the relevancy of information to be included, and make estimates and assumptions that affect the reported information.

Measurement of certain amounts and BRSR metrics, some of which are estimates, is subject to substantial inherent measurement uncertainty, for example GHG emissions, water footprint, energy footprint. Obtaining sufficient appropriate evidence to support our opinion/conclusion does not reduce the uncertainty in the amount and metrics.

Our responsibilities

We are responsible for:

  • planning and performing the engagement to obtain reasonable/limited assurance about whether the Assured Sustainability Information is free from material misstatement, whether due to fraud or error;

  • forming an independent reasonable assurance opinion and limited assurance conclusion, based on the procedures we have performed and the evidence we have obtained; and

  • reporting our reasonable assurance opinion and limited assurance conclusion to the Board of Directors of HUL.

Summary of the work we performed as the basis for our opinion/conclusion

We exercised professional judgement and maintained professional skepticism throughout the engagement. We designed and performed our procedures to obtain evidence that is sufficient and appropriate to provide a basis for our reasonable assurance opinion and limited assurance conclusion.

Reasonable assurance opinion

The nature, timing, and extent of the procedures selected depended on our judgement, including an assessment of the risks of material misstatement of the information subject to reasonable assurance, whether due to fraud or error. We identified and assessed the risks of material misstatement through understanding the information subject to reasonable assurance and the engagement circumstances. We also obtained an understanding of the internal control relevant to the information subject to reasonable assurance in order to design procedures that are appropriate in the circumstances but not for the purpose of expressing an opinion on the effectiveness of internal controls. In carrying out our engagement, we:

  • assessed the suitability of the criteria used by the entity in preparing the reasonable assurance information;

  • evaluated the appropriateness of reporting policies, quantification methods and models used in the preparation of the information subject to reasonable assurance and the reasonableness of estimates made by the entity; and

  • evaluated the overall presentation of the information subject to reasonable assurance.

Limited assurance conclusion

Our procedures selected depended on our understanding of the information subject to limited assurance and other engagement circumstances, and our consideration of areas where material misstatements are likely to arise. In carrying out our engagement, we:

  • assessed the suitability of the criteria used by the entity in preparing the information subject to limited assurance;

  • interviewed senior management and relevant staff at corporate and selected locations concerning policies for environmental, social and occupational health and safety, and the implementation of these across the business;

  • through inquiries, obtained an understanding of HUL Group’s control environment, processes and information systems relevant to the preparation of the information subject to limited assurance, but did not evaluate the design of particular control activities, obtain evidence about their implementation or test their operating effectiveness;

  • made inquiries of relevant staff at corporate and selected locations responsible for the preparation of the information subject to limited assurance;

  • undertook site visits at 7 plants of HUL Group and Corporate office; we selected these sites based on the relative size of the GHG emissions, water footprint, energy footprint of these locations to the total and unexpected fluctuations in the information subject to limited assurance since the prior period;

  • inspected, at each site visited, a limited number of items to or from supporting records, as appropriate;

  • applied analytical procedures, as appropriate;

  • recalculated the information subject to limited assurance based on the criteria; and

  • evaluated the overall presentation of the information subject to limited assurance to determine whether it is consistent with the criteria and in line with our overall knowledge of, and experience with, the entity’s occupational health and safety.

The procedures performed when obtaining limited assurance vary in nature and timing from, and are less in extent than for, reasonable assurance. Consequently, the level of assurance obtained over the information subject to limited assurance is substantially lower than the assurance that would have been obtained had the information been subject to reasonable assurance.

For B S R & Co. LLP
Chartered Accountants
Firm registration No.: 101248W/W-100022

Aniruddha Godbole
Partner
Membership No.: 105149
ICAI UDIN: 24105149BKEXCV6221

Appendix A – BRSR Core attributes - Reasonable assurance for FY 2023-24
Sr. No. BRSR Core Indicator Description of Indicator
1. Section C – Principle 1 – E8 Number of days of accounts payable
2. Section C – Principle 1 – E9 Concentration of purchases & sales done with trading houses, dealers, and related parties Loans and advances & investments with related parties
3. Section C – Principle 3 – E1(c) Spending on measures towards well-being of employees and workers – cost incurred as a % of total revenue of the company
4. Section C – Principle 3 – E11 Details of safety related incidents including lost time injury frequency rate, recordable work-related injuries, no. of fatalities
5. Section C – Principle 5 – E3(b) Gross wages paid to females as % of wages paid
6. Section C – Principle 5 – E7 Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, including complaints reported, complaints as a % of female employees, and complaints upheld
7. Section C – Principle 6 – E1 Details of total energy consumption (in Joules or multiples) and its intensity
8. Section C – Principle 6 – E3 Total volume of water withdrawal by source in Kilolitres and its intensity
9. Section C – Principle 6 – E4 Water discharge by destination and level of treatment (in kilolitres)
10. Section C – Principle 6 – E7 Details of greenhouse gas emissions (Scope 1 and Scope 2 emissions) and its intensity
11. Section C – Principle 6 – E9 Details related to waste generated by category, waste recovered through recycling, re-using or other recovery operations, waste disposed by nature of disposal method and its intensity
12. Section C – Principle 8 – E4 Input material sourced from following sources as % of total purchases – Directly sourced from MSMEs/small producers and from within India
13. Section C – Principle 8 – E5 Job creation in smaller towns – Wages paid to persons employed in smaller towns (permanent or non-permanent/on contract) as % of total wage cost
14. Section C – Principle 9 – E7 Instances involving loss/breach of data of customers as a percentage of total data breaches or cyber security events
Appendix B – BRSR attributes (not part of BRSR Core) - Limited assurance for FY 2023-24
Sr. No. BRSR Indicator reference (‘E’ indicates Essential Indicator & ‘L’ indicates Leadership Indicator) Description of Indicator
1. Section A – 20a Employees and workers (including differently abled)
2. Section A – 20b Differently abled Employees and workers
3. Section A – 21 Participation/Inclusion/Representation of women in BoD/ KMP
4. Section A – 22 Turnover rate for permanent employees and workers
5. Section A – 25 Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct
6. Section C – Principle 1 – E1 Percentage coverage by training and awareness programmes on any of the Principles during the financial year
7. Section C – Principle 1 – E6 Details of complaints with regard to conflict of interest
8. Section C – Principle 1 – L1 Awareness programmes conducted for value chain partners on any of the Principles during the financial year
9. Section C - Principle 2 - E2 (b) Percentage of inputs were sourced sustainably (For Calendar Year 2023)
10. Section C - Principle 2 – L3 Percentage of recycled or reused input material to total material (by value) used in production (for manufacturing industry) or providing services (for service industry)
11. Section C – Principle 2 – L4 Of the products and packaging reclaimed at end of life of products, amount (in metric tonnes) reused, recycled, and safely disposed
12. Section C – Principle 2 – L5 Reclaimed products and their packaging materials (as percentage of products sold) for each product category
13. Section C – Principle 3 – E1 Details of measures for the well-being of employees and workers
14. Section C – Principle 3 – E2 Details of retirement benefits, for Current Financial Year (excluding amounts deducted and deposited with the authority)
15. Section C – Principle 3 – E5 Return to work and Retention rates of permanent employees and workers that took parental leave
16. Section C – Principle 3 – E7 Membership of employees and worker in association(s) or Unions recognised by the listed entity
17. Section C – Principle 3 – E8 Details of training given to employees and workers
18. Section C – Principle 3 – E9 Details of performance and career development reviews of employees and workers
19. Section C – Principle 3 – E13 Number of Complaints on working conditions & Health safety made by employees and workers
20. Section C – Principle 3 – E14 Assessments for the year (Health and safety practices, Working Conditions)
21. Section C – Principle 3 – L3 Number of employees and workers having suffered high consequence work related injury/ ill-health/fatalities, who have been rehabilitated and placed in suitable employment or whose family members have been placed in suitable employment
22. Section C – Principle 5 – E1 Number of Employees and workers who have been provided training on human rights issues and policies of the entity
23. Section C – Principle 5 – E2 Details of minimum wages paid to employees and workers
24. Section C – Principle 5 – E3 Details of remuneration/salary/wages (median remuneration)
25. Section C – Principle 5 – E6 Number of Complaints on (Sexual Harassment, Discrimination at workplace, Child Labour, Forced Labour/Involuntary Labour, Wages and Other human rights related issues) made by employees and workers
26. Section C – Principle 5 – E10 Percentage of your plants and offices that were assessed (by entity or statutory authorities or third parties) on Sexual Harassment, Discrimination at workplace, Child Labour, Forced Labour/Involuntary Labour, Wages and Other human rights related issues.
27. Section C – Principle 6 – E6 Details of air emissions (other than GHG emissions) by the entity
28. Section C – Principle 6 – L1 Water withdrawal, consumption and discharge in areas of water stress (in kilolitres)
29. Section C – Principle 8 – E2 Information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being undertaken by your entity
30. Section C – Principle 9 – E3 Number of consumer complaints in respect of Data Privacy, Advertising, Cyber-Security, Delivery of essential services, Restrictive Trade Practices, Unfair Trade Practices, Others
31. Section C – Principle 9 – E4 Details of instances of product recalls on account of safety issues