PRINCIPLE 2
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Businesses should provide goods and services in a manner that is sustainable and safe

When the planet thrives, so do we. The only way to grow our business is to help address the climate crisis by protecting and restoring our natural environment. We envision a world where forests are safeguarded, agricultural systems are rejuvenated, water systems are preserved, and smallholder farmers are empowered. At Hindustan Unilever, we aim to build a planet-positive future through our supply chain and beyond by regenerating the land, forests, and water systems we depend on.

Message from Our
Leadership

“As pioneers in the Indian FMCG industry, we are dedicated to embracing safe, superior, and low/net zero-carbon technologies. These technologies are integral in our efforts to design, manufacture, procure and supply goods and services to our constantly evolving consumer base, while delighting them with sensorials and benefits, and actively addressing environmental challenges.”

Vibhav Sanzgiri Executive Director, Research and Development

mdImage

9.5%

R&D Investments in technologies to improve the environmental and social impacts of product and processes

0%

Recycled plastic procured as a % of total plastic footprint in finished goods sold

0%

Capex Investments in technologies to improve the environmental and social impacts of product and processes

0%

Key crops sustainably
sourced

Essential Indicators

EI-1. Percentage of R&D and capital expenditure (CAPEX) investments in specific technologies to improve the environmental and social impacts of product and processes to total R&D and CAPEX investments made by the entity, respectively.

Category FY 2023-24 FY 2022-23 Details of improvements in environmental and social impacts
R&D 9.5%* 8.1%* During the year, we have undertaken research and development on various sustainability projects like Deforestation Free Palm, replacing non-recyclable plastics with recyclable plastics and GHG reduction through eco-design projects. Apart from these projects, we work towards water conservation, energy conservation, social responsibility under the PwD, employee well-being, and waste management.
CAPEX 25.0% 13.0% During the year, we have undertaken capital expenditure on various sustainability projects like setting up machinery to replace palm fatty acids with starch, heat pump for hot water application, magnetic chiller for chiller application, enhancement of solar plant & windmill footprint, water conservation & harvesting, and occupational health & safety improvement programmes.

*In addition to this, we benefit from the extensive R&D work undertaken by the Unilever Group through the technology licensing arrangement. Projects having positive environmental and social impact of R&D undertaken by the parent company will be over and above the reported numbers.


R&D and CAPEX investments (%)

EI-2. A. Does the entity have procedures in place for sustainable sourcing? (Yes/No)

Yes, our Responsible Partner Policy (RPP) outlines mandatory supplier requirements for ethical and sustainable business practices. It reflects our commitment to responsible, transparent, and sustainable operations, central to our core sustainable business strategy. In addition to RPP, The Unilever Sustainable Agriculture Code (SAC) and the Unilever Regenerative Agriculture Principles (RAPs) also provide the basis for our sustainable sourcing programme. The Unilever Sustainable Agriculture Code (SAC) presents best practices for farming, utilised by hundreds of thousands of farmers since 2010 for sustainable operations and Unilever Regenerative Agriculture Principles guide soil nourishment, carbon capture, and land restoration. These principles inspire our business, brands, suppliers, and peers, forming the foundation for regenerative programmes in our supply chain.

In our revised Sustainable Sourcing programme, we concentrate on 12 key crops and agricultural commodities, prioritising their significance to our business and brands.

We believe that certification is one of the vital ways to drive positive change in agricultural supply chains. We are India’s largest tea business and a founding member of Trustea (Link), the Indian tea industry collaboration on sustainability.

The RPP and Sustainable Agriculture Code and Regenerative Agriculture Principles (RAPs) are hosted on our website at Link and Link respectively.

Founding member of Trustea

EI-2. B. If yes, what percentage of inputs were sourced sustainably?

48.1%* of key crops were sourced sustainably.

These crops include tea, palm oil, paper and board, cereal, sugar, dairy, cocoa, coconut oil, soy, starches, and vegetables & herbs, comprising more than two-third of our agricultural raw material volumes. Through focused programmes, we have achieved sustainable sourcing for 94% of our total paper and board, 81% of our total tomatoes and 79% of our total tea procured during the calendar year 2023.

81%

Sustainable sourcing of tomatoes

79%

Sustainable sourcing of tea

94%

Sustainable sourcing of paper and board

* This indicator is for Calendar Year 2023 which consists of percentage of inputs sourced sustainably for 12 key crops.

EI-3. Describe the processes in place to safely reclaim your products for reusing, recycling and disposing at the end of life, for (a) Plastics (including packaging) (b) E-waste (c) Hazardous waste and (d) other waste.

There are mainly two categories of material that are reclaimed:

(a) Damaged and expired finished goods: There is a comprehensive standard operating procedure (SOP) for safely handling and disposing of expired/ damaged stocks returned from the market and depots. These goods are either safely disposed of or recycled or reused.

(b) Plastic waste as part of Extended Producer Responsibility (EPR): We follow the new national EPR Framework notified by CPCB that has become operational since April 2023 wherein an EPR wallet credit system has been created by CPCB. We undertake EPR credit purchases based on our plastic footprint/consumption and fully meet the EPR obligation.

EI-4. Whether Extended Producer Responsibility (EPR) is applicable to the entity's activities (Yes/No). If yes, whether the waste collection plan is in line with the Extended Producer Responsibility (EPR) plan submitted to Pollution Control Boards? If not, provide steps taken to address the same.

Yes, Extended Producer Responsibility (EPR) is applicable to HUL, and we comply with the prevailing EPR rules and regulations. Our waste collection plan aligns with the EPR guidelines and the plan submitted to the Central Pollution Control Board (CPCB). W.e.f. FY 2023-24, we have been registered on the CPCB online portal dedicated to EPR Credit exchange and ensure timely submissions of our plastic footprint and corresponding EPR credits purchased.

Leadership Indicators

LI-1. Has the entity conducted Life Cycle Perspective/Assessments (LCA) for any of its products (for manufacturing industry) or for its services (for service industry)? If yes, provide details in the following format?

Life Cycle Assessments (LCA) on our products are conducted by our Parent Company i.e. Unilever plc, either internally with in-house LCA experts or with the help of external partners and in compliance with ISO 14040. Unilever applies internationally accepted impact assessment methods, such as the harmonised life cycle impact assessment method (ReCiPe) and the European International Reference Life Cycle Data System (ILCD 2011) midpoint methods for studying the environmental impacts of a product – from the sourcing of raw materials to product manufacture, distribution, consumer use and safe disposal.

Unilever conducts an annual simplified LCA exercise on representative products across 14 countries, including India. The methodology is consistent with ISO 14040 and was recognised by the UNEP as one of the finest examples of an organisational LCA.

In 2022, we used a simplified LCA to map the carbon footprint of our products. The analysis was conducted to understand the key challenges to achieve Net Zero emissions for all our products from sourcing to point of sale. A key area of focus was the raw material footprint (Scope 3 emissions – purchased goods), which is related to the emissions from our suppliers and their corresponding feedstocks. We have also included the impact of packaging, inbound and outbound logistics (including retail-related emissions) and disposal of the products (post-consumer use, i.e., biodegradation of chemicals and incineration of plastic packaging).

Unilever is co-funding a second LCA on sustainable palm oil and the World Foods Life Cycle Database Initiative. Unilever is a sponsor of the United Nations Environment Programme (UNEP) Life Cycle Initiative (LCI), which aims to support the application of LCA for policymaking and decision-making.

Name of Product/Service All major brands across Home Care, Beauty and Personal Care, Foods and Refreshments
% of total Turnover contributed Majority of HUL Turnover is covered
Boundary for which the Life Cycle Perspective/ Assessment was conducted Simplified LCA was conducted to map GHG emissions covering all raw material inputs up to the final disposal phase
Whether conducted by independent external agency (Yes/No) Assessment was conducted by internal agency (Safety and Environment Assurance Centre)
Results communicated in public domain (Yes/No). If yes, provide the web-link Results are currently not communicated in the public domain

LI-2. If there are any significant social or environmental concerns and/or risks arising from production or disposal of your products/services, as identified in the Life Cycle Perspective/Assessments (LCA) or through any other means, briefly describe the same along-with action taken to mitigate the same.

We have conducted a detailed analysis to identify inherent ESG risks for our business, considering issues significant to our stakeholders. And the key risks identified, inter alia, are climate change, water management, packaging and waste, and sustainable sourcing. Our Life Cycle Assessments have highlighted Scope 3 emissions as a notable factor in our overall emissions footprint.

Raw material sourcing and production represents a significant contribution to the total life cycle impact of our products. The GHG emissions from the production of our key forest-risk commodities (i.e. palm oil, paper and board, tea, soy and cocoa) arise from land use change (e.g. deforestation), agricultural practices and downstream processing and hence our focus is on using non-deforestation materials – including in the case of palm, for example, NDP (No deforestation, no use of peat land).

In our Home Care business, we are committed to reducing our virgin fossil-based ingredients in our formulations by using renewable and recycled carbon sources. We are working closely with our strategic suppliers and bringing pathbreaking innovations through our Small and Medium Enterprises ecosystem. For example, we partnered with Tuticorin Alkali Chemicals and Fertilisers Limited (TFL) and Carbon Clean Solutions Limited (CCSL) who have developed cutting-edge technologies to capture the CO2 from the use of energy in their production processes and turn it into a type of soda ash which is significantly low in its GHG impact compared to normally produced soda ash/Sodium Carbonate. Soda ash is a key ingredient in our detergent products like Rin, Wheel, Surf and Vim.

We are working on creating industry consent on ‘Biomass to Chemicals’ and ‘CCU’ as two major focus areas along with already emphasised ‘sustainable energy’ for decarbonising the chemical industry. In August 2023, we hosted the ‘Clean Future Summit’ in our effort to mobilise our partners and take collective action towards net zero emissions.

Clean Future
Summit

to mobilise our partners and take collection action towards net zero emissions

Sustainable palm
Soap bars comprising more than 80% soap molecules (>70% TFM – Total Fatty Matter) account for a large part of the palm footprint in non-edible usage. Ensuring availability and managing the environmental impacts of increased oil consumption are challenges faced by the soap industry today. Our R&D is committed to and has developed novel and proprietary technologies to manufacture soap bars that meet the desired functionality, while reducing the palm footprint significantly, and helping address climate change through lowering greenhouse gas emissions and the carbon footprint of our products. Further, from a consumer point of view, these products allow for better affordability and sensory properties, which are desired by consumers. Today, soap bar manufacturers mainly use palm oil as the source of fatty acids, and these are grown in Southeast Asia, Central & West Africa, and Central America. Palm oil plantations are under increasing scrutiny for their effects on the environment, including deforestation, leading to loss of carbon-sequestration, biodiverse forest land as well as use of peat land for cultivation releasing large quantities of GHG into the atmosphere. There is also concern over the displacement and disruption of human & animal populations and exploitation of indigenous populations due to palm oil cultivation. In 2024, Unilever will target to both move to 100% NDP (No deforestation, no peat land use) Palm and also reduce the palm oil usage in its soap bars thereby affording a significant sustainability and positive consumer impact.

Water
With regard to the use of water in the life cycle of our products, the consumer use phase represents the majority of our product’s water footprint (i.e., detergent products). Our product innovations include the launch of detergent products (e.g, Surf excel Quick wash powder) that are designed to address the quantum of water requirement in the consumer use phase. The breakthrough product technology allows automatic foam reduction during the rinse stage of the handwashing process, thereby reducing the amount of water required for rinsing.



Plastic Circularity
Plastic packaging needs to be recycled in environmentally friendly ways to build a circular economy. Therefore, we have set ambitious targets to ramp up the use of recycled plastic and only use reusable, recyclable or compostable plastic packaging (Link). We were one of the first companies to achieve Plastic neutrality in 2021 collecting and responsibly processing more plastic than we used in packaging the products. We are also committed to fulfilling our EPR obligation as per Government regulations. We currently use post-consumer recycled (PCR) plastic in the packaging for many of our brands (e.g., Surf excel, Comfort, Vim Dishwash Liquid, etc.), have moved into 100% technically recyclable plastic for our sachets and soap bars, and have eliminated plastic from all our soap cartons. Currently, we use 80% PCR in blister domes used in Pepsodent toothbrush, 50% PCR in shrink film for bundling, 50% PCR in Axe talc & Rexona men roll-on and likewise majority of PCR in many of our categories.



LI-3. Percentage of recycled or reused input material to total material (by value) used in production (for manufacturing industry) or providing services (for service industry).

Plastic packaging needs to be recycled in environmentally friendly ways to build a circular economy. We have set ambitious targets to ramp up the use of recycled plastic and only use reusable, recyclable or compostable plastic packaging (Link).

Indicate input material Recycled or re-used input material to total material
FY 2023-24 FY 2022-23
Plastic packaging 4.4%* 2.9%*

* % of recycled plastic as post-consumer recycled plastic procured on a base of total plastic footprint in the finished goods sold during the financial year.

LI-4. Of the products and packaging reclaimed at end of life of products, amount (in metric tonnes) reused, recycled, and safely disposed, as per the following format:

Product FY 2023-24 FY 2022-23
Re-used Recycled Safely disposed Re-used Recycled Safely disposed
Plastics (including packaging) (MT)* - - 88,294** - - 1,12,802**
E-waste - - - - - -
Hazardous waste - - - - - -
Other waste - Expired and damaged products (MT) 1,909 539 6,352 - 207 9,288

* Since April 2023, EPR for Plastics is carried out by purchase of EPR credits from Plastic Waste Processors (PWPs) via portal maintained by Central Pollution Control Board (CPCB), in line with applicable guidelines. HUL is not collecting any branded plastic waste directly. On-ground plastic waste collection & disposal is carried out by PWPs authorised & monitored by CPCB/ State Pollution Control Board (SPCB).
** A part of the safely disposed plastic is also recycled, however, due to practical difficulties in traceability of such recycled plastics, the entire quantum is reported as safely disposed.

LI-5. Reclaimed products and their packaging materials (as percentage of products sold) for each product category.

S. No. Indicate product category Reclaimed products and their packaging materials as % of total products sold in respective category
1. Expired and damaged products (Depot and Market Return) 0.2%
2. Plastic waste 72.2% of total plastic packaging material*

* In addition to the significant 88,294 tons of actual credit receipts highlighted in LI-4, constituting 72.2% of our total plastic packaging material, we proactively sought additional EPR credits during Jan-Mar’24 to meet the EPR commitment of buying credits equal to 100% of plastics used in our products. Despite encountering a temporary system glitch on CPCB’s EPR portal, we maintained our commitment to environmental responsibility by placing orders for these credits. The purchase orders for these additional credits have been extended, and we anticipate securing the corresponding credits once the portal is fully operational, ensuring seamless compliance with our EPR obligations.