PRINCIPLE 5
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BUSINESSES SHOULD RESPECT AND PROMOTE HUMAN RIGHTS

Our commitment to human rights governance is unwavering, and we continuously strive to improve our practices and uphold the dignity and rights of all individuals within our sphere of influence. Through proactive measures, swift responses to challenges, and collaborative efforts with our partners and stakeholders, we are dedicated to fostering a workplace and supply chain environment where human rights are respected, protected, and promoted. Together, we are shaping a future where fairness, equality, and inclusivity are integral to our operations, contributing to a more sustainable and responsible business landscape.

Message from Our
Leadership

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"HUL places an unwavering commitment to human rights at the core of its corporate values and operations. By implementing a comprehensive framework that includes robust policies, proactive measures, and continuous monitoring, HUL upholds the highest standards of ethical conduct. This dedication not only mitigates risks but also cultivates a respectful and equitable business environment, setting a benchmark for corporate responsibility.”

Arun Neelakantan Executive Director, Customer Development

0%

Assessment of own plants and offices on human rights

0%

Permanent workers are paid more than minimum wages

0%

Suppliers assessed
on human rights

0%

Permanent employees are paid more than minimum wages

Essential Indicators

EI-1. Employees and workers who have been provided training on human rights issues and policy(ies) of the entity, in the following format:

Category FY 2024-25 FY 2023-24
Total (A) No. of employees/ workers covered (B) % (B/A) Total (A) No. of employees/ workers covered (B) % (B/A)
Employees
Permanent 7,693 6,325 82.2% 8,245 7,689 93.3%
Other than permanent 509 147 28.9% 410 295 72.0%
Total employees 8,202 6,472 78.9% 8,655 7,984 92.2%
Workers
Permanent 11,109 10,913 98.2% 11,182 11,044 98.8%
Other than permanent 7,356 4,908 66.7% 7,927 6,985 88.1%
Total workers 18,465 15,821 85.7% 19,109 18,029 94.4%

EI-2. Details of minimum wages paid to employees, in the following format:

Category FY 2024-25 FY 2023-24
Total (A) Equal to minimum wage More than minimum wage Total (A) Equal to minimum wage More than minimum wage
No. (B) % (B/A) No. (C) % (C/A) No. (B) % (B/A) No. (C) % (C/A)
Employees
Permanent 7,693 - - 7,693 100.0% 8,245 - - 8,245 100.0%
Male 5,477 - - 5,477 100.0% 5,945 - - 5,945 100.0%
Female 2,216 - - 2,216 100.0% 2,300 - - 2,300 100.0%
Other than permanent 509 - - 509 100.0% 410 - - 410 100.0%
Male 266 - - 266 100.0% 234 - - 234 100.0%
Female 243 - - 243 100.0% 176 - - 176 100.0%
Workers
Permanent 11,109 - - 11,109 100.0% 11,182 - - 11,182 100.0%
Male 10,373 - - 10,373 100.0% 10,524 - - 10,524 100.0%
Female 736 - - 736 100.0% 658 - - 658 100.0%
Other than permanent 7,356 4,789 65.1% 2,567 34.9% 7,927 5,702 71.9% 2,225 28.1%
Male 6,479 4,101 63.3% 2,378 36.7% 7,266 5,225 71.9% 2,041 28.1%
Female 877 688 78.4% 189 21.6% 661 477 72.2% 184 27.8%

EI-3. Details of remuneration/salary/wages, in the following format:

(a) Median remuneration/wages:
Our framework ensures that compensation adheres to the Collective Bargaining Agreements and is at par with the external industry benchmarks by continually reviewing the average pay between genders.

FY 2024-25 Male Female
Number Median remuneration/ salary/wages of respective category (₹) Number Median remuneration/ salary/wages of respective category (₹)
Board of Directors (BoDs)* 7 56,78,630 2 56,81,829
Key Managerial Personnel 2** 12,69,63,711# 1 35,45,825
Employees other than BoD and KMP 5,474 14,58,472 2,215 14,80,093
Workers 10,373 6,68,239 736 4,50,433

*BoDs includes Executive Directors and Independent Directors, as on 31st March, 2025
**Ms. Radhika Shah succeeded Mr. Dev Bajpai as Company Secretary and Compliance Officer of the Company with effect from 1st January, 2025
#Including Mr. Dev Bajpai’s remuneration for the period of his appointment as KMP, the Median KMP Remuneration - (Male) is 6,71,97,715

EI-3. Details of remuneration/salary/wages, in the following format:
(b) Gross wages paid to females as % of total wages paid by the entity, in the following format:

Parameter FY 2024-25 FY 2023-24
Gross wages paid to females* as % of total wages 22.5% 22.0%

*Permanent employees and workers

EI-4. Do you have a focal point (individual/ committee) responsible for addressing human rights impacts or issues caused or contributed to by the business (yes/no)?

We are clear about our human rights commitments and our vision of building a fairer, more socially inclusive world. Our overarching principles relating to respect for human rights are set out in our Human Rights Policy Statement. We have a strong and comprehensive human rights policy framework, which supports us in realising these commitments and driving the behaviour we expect from our employees and everyone in our value chain.

Yes, we have a Business Integrity Committee constituted under the Code of Business Principles (CoBP) to address human rights impacts and issues. We have also established a web portal and helpline for registering complaints, which can be accessed at Link.

Our ESG Committee oversees and addresses human rights impacts or issues at the Board level, and additionally, the Audit Committee reviews critical human rights complaints on a quarterly basis.

In addition to the above, we have a dedicated e-mail ID (cobp.hul@unilever.com) and contact number (+91 22 5043 2789) for anonymous reporting of issues or concerns around the CoBP.

EI-5. Describe the internal mechanisms in place to redress grievances related to human rights issues.

We are committed to ensuring an inclusive environment where people are treated with dignity and respect.

We have 24 well-defined policies under our CoBP to effectively address grievances. Under these policies, we have established a web portal, email IDs, and contacts for receiving and managing complaints. If any employee has concerns, their reporting manager or Business Integrity Officer is their first point of contact. Employees can use web portal and phone option to report an issue anonymously.

EI-6. Number of complaints on the following made by employees and workers:

We are committed to upholding and promoting human rights across our operations and in our interactions with business partners. Our approach aligns with the United Nations Global Compact. We have identified and prioritised eight human rights issues and are committed to addressing them across our operations. The eight priority issues are discrimination, fair wages, forced labour, freedom of association, harassment, health and safety, land rights and working hours. Unilever’s Human Rights Progress Report (Link and Link), and Modern Slavery Statement 2024 Link provide a comprehensive review of our efforts, including India operations. In India, we fully adhere to Unilever’s approach to human rights. In addition to this, our Code of Business Principles (CoBP) steadfastly upholds the principles of human rights and fair treatment. Aligned with the International Labour organisation (ILO) principles, our CoBP serves as a guide to our actions both within and outside the organisation when engaging with business partners.

Category FY 2024-25 FY 2023-24
Filed during the year Pending resolution at the end of year Remarks Filed during the year Pending resolution at the end of year Remarks
Sexual harassment 7 - - 7 - -
Discrimination at the workplace - - - - - -
Child labour - - - - - -
Forced labour/Involuntary labour - - - - - -
Wages - - - - - -
Other human rights-related issues - - - - - -

EI-7. Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, in the following format:

Parameter FY 2024-25 FY 2023-24
Total Complaints reported under Sexual Harassment on of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH) 7 7
Complaints on POSH as a % of female employees/workers 0.2% 0.2%
Complaints on POSH upheld 7 7

EI-8. Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment cases.

We prioritize equal opportunity and affirmative action by implementing comprehensive policies such as Whistle-blower, gender-neutral Prevention of Sexual Harassment (POSH), and Respect, Dignity, and Fair Treatment to effectively prevent discrimination and harassment. Our Respect, Dignity, and Fair Treatment Policy ensures that everyone in the workplace is treated with respect and dignity, guaranteeing equal treatment.

The POSH Policy is both gender-neutral and LGBTQI+ inclusive, detailing governance mechanisms for addressing sexual harassment across all genders and orientations. We regularly communicate with employees about various aspects of POSH to ensure awareness and understanding. We assure confidentiality and no retaliation for complaints made in good faith, upholding fairness and integrity in our investigation processes. Our policies are designed to protect individuals involved, including witnesses, from adverse treatment. In cases where a complaint is found to be made with false intent, we take necessary disciplinary actions to safeguard individuals’ interests.

EI-9. Do human rights requirements form part of your business agreements and contracts (yes/no)?

Yes. All our business agreements specifically provide for labour law compliances to be adhered to by all our suppliers and business partners, including fair wages and timely payment of statutory dues. The agreements also require all the organisation’s suppliers and business partners to ensure compliance with the sexual harassment law and adhere to our Code of Business Principles. Some of the fundamental principles of our RPP are based on voluntary work, eliminating forced or slave labour, appropriate age – no child labour, fair wages, and freedom of association with trade unions and collective bargaining.

EI-10. Assessments for the year:

On the eight priority issues identified, each factory/ branch/office reviews and provides positive assurance to a Human Rights Assessment checklist annually.

Category % of your plants and offices that were assessed (by entity or statutory authorities or third parties)
Child Labour 100%
Forced/involuntary labour 100%
Sexual Harassment 100%
Discrimination at workplace 100%
Wages 100%
Others – Freedom of Association, Law of Land,
Working Hours, Grievance Redressal Mechanism
100%

EI-11. Provide details of any corrective actions taken or underway to address significant risks/concerns arising from the assessments at Question 10 above.

Not applicable, as we have not come across any significant concerns from assessments conducted at our plant and offices.

LEADERSHIP INDICATORS

LI-1. Details of a business process being modified/introduced as a result of addressing human rights grievances/ complaints.

We have not encountered any concern requiring a change in our business processes because of addressing human rights grievances or complaints.

LI-2.Details of the scope and coverage of any human rights’ due diligence conducted.

Our approach is to embed human rights in all parts of our business, using global expertise to guide and support our teams. This approach includes expertise within our Global Sustainability, Supply Chain, Procurement and Responsible Business (part of Business Integrity) teams. Human rights due diligence is necessary for businesses to proactively manage potential and actual adverse human rights impacts with which they are or could be, involved. Human rights due diligence involves four core components:

  • Identifying and assessing actual or potential adverse human rights impacts.
  • Integrating findings from impact assessments into relevant Company processes and taking appropriate action.
  • Tracking the operating effectiveness of measures taken to address adverse human rights issues.
  • Communicating how issues are being addressed and showing stakeholders – in particular, affected stakeholders – that adequate policies and processes are in place.


Please refer to our Human Rights Progress Report for further details: Link and Modern Slavery Statement 2024 Link

LI-3. Is the premise/office of the entity accessible to differently abled visitors, as per the requirements of the Rights of Persons with Disabilities Act, 2016?

We recognise the importance of meeting the requirements of the Rights of Persons with Disabilities Act, 2016 and are taking proactive steps to support the needs of individuals with disabilities. Our Company has implemented various measures to provide disabled-accessible infrastructure. In our various factories and offices, we have installed:

  • Ramps
  • Lowered reception desk for wheelchair access
  • Elevator voice annunciator
  • Evacuation chair
  • Automated sliding doors to support mobility
  • Tactile flooring and Braille signages
  • Induction loop system
  • All gender-accessible toilets, fire alarm freshers and accessible guest rooms


Additionally, we are preparing all our factories and offices for accessibility infrastructure and aim to achieve certification for 100% of our sites with the Minimum Mandatory Standards required under the Persons with Disabilities Act. We believe that accessibility is an essential aspect of social responsibility and are persistent in our efforts to create an inclusive environment for everyone.

LI-4. Details on assessment of value chain partners

Our Responsible Partner Policy (RPP) sets out the requirements that all our suppliers must meet to do business with us. Our RPP and its Fundamental Principles embody our commitment to responsible, transparent, and sustainable business.

Each fundamental principle of the RPP provides guidance on what we expect from our responsible and sustainable suppliers. We are committed to working with our suppliers on a journey of continuous improvement.

We also verify alignment to and implementation of the RPP’s mandatory requirements using supplier self-declarations, online assessments and independent verification, including third-party audits which are performed for designated high-risk countries and supplier types.

We have also updated our global progress on raising awareness about Human Rights with Suppliers in the Unilever Modern Slavery Statement 2024 Link

Category % of value chain partners (by value of business done with such partners) that were assessed
Sexual harassment We conduct periodic risk assessments of our suppliers using country risk and commodity risk data from external third-party risk data providers. As of 31st March, 2025, 94.3% of the suppliers (by value of business done) have undergone risk assessment and are compliant.
Discrimination at workplace
Child labour
Forced labour/involuntary labour
Wages

LI-5. Provide details of any corrective actions taken or underway to address significant risks/concerns arising from the assessments at Question 4 above.

During the reporting period, no significant risks/concerns were identified in the assessment of our suppliers. We expect our partners and their employees or contractors to report actual or suspected breaches of our RPP. We will investigate any non-conformity reported in good faith and discuss findings with the partner. If remediation is needed, we work with the partner to identify the root cause of the issue and to develop a time-bound corrective action plan to resolve the failure effectively and promptly. By working with partners to overcome any issues, we support the betterment of their business and, most importantly, promote respect for human rights.

We conduct regular audits, and both third-party audit companies and suppliers are responsible for continuously updating us with the audit outcome on a digital system. Audit companies are mandated to report the audit documentation and the outcome of the initial and follow-up audits, while suppliers are mandated to report corrective actions and progress against each non-conformance identified, both within certain specified timeframes.