Consumer Insights
Innovation
Relationships
Resources
Consumer use
Sales
Consumer Insights
Innovation
Consumer use
Sales
Sourcing
Manufacturing
Logistics
Marketing
Consumers
Our people
Society
Planet
Customers
Shareholders
Purposeful people
Trusted suppliers
Committed partners
Input materials
Financial resources
Intangible assets
Tangible assets
Tracking consumer sentiment through our People Data Centre
Using consumer insights along with ideas from our R&D and marketing teams to develop brands and products
Buying raw material and packaging material to develop our products
Turning materials into products with 31 factories as well as third-party manufacturers
9 out of 10 Indian households use our products to feel good, look good and get more out of life
Making our brands available to consumers through 8 million retail sales outlets
Creating an increasing amount of tailored content to connect with consumers
Using a country-wide network of logistics warehouses to deliver 60 billion units of our products to millions of retail outlets
Providing products to meet the needs of consumers
Rewarding people fairly for the work they do while helping them find their personal purpose
Helping millions of people improve their health and wellbeing as well as enhancing livelihoods
Working with others to make the big changes needed to reduce our environmental impact
Partnering with small and large retailers to grow our business and theirs
Delivering consistent, competitive, profitable and responsible growth
